Service areas
Based in Launceston, working with businesses in Hobart, Devonport, Burnie and across Tasmania and Australia.
How it works
Most of this work is designing, building and testing software, and that happens in the same place whether a client is two streets away or two hours. What changes by distance is how easily somebody can stand next to the problem with you, so each town below says exactly what that looks like rather than implying we are around the corner.
On site when being in the room is quicker than a call. A till that will not agree with the website is usually a twenty-minute problem standing at the counter and a two-hour problem over email, so for that kind of job we come to you. Everything else runs the way it runs anywhere: an agreed scope, a written quotation, and work you can see before it grows.
Covering: Launceston CBD, Invermay, Newstead, Kings Meadows, Riverside and more
Remote by default, with travel south when a job genuinely needs somebody in the room. That is usually a multi-site rollout or a stocktake system where walking the floor tells you something a call cannot. It is quoted as part of the work rather than added afterwards.
Covering: Hobart CBD, North Hobart, Sandy Bay, Battery Point, New Town and more
Remote, with visits arranged where a site walk-through earns the drive. Stocktake systems and multi-location retail usually do, because the gap between what the software says and what is on the shelf is only visible standing next to the shelf.
Covering: Devonport CBD, East Devonport, Spreyton, Latrobe, Port Sorell and more
Remote, with the same written scope and the same handover. Being three towns away also means we cannot be the people who reboot a server for you, and plenty of coastal operators need that more than they need an integration. If a job would genuinely be better served by somebody who can be on the premises the same morning, we say so at the first conversation rather than after a deposit has been paid.
Covering: Burnie CBD, Wivenhoe, Somerset, Wynyard, Penguin and more
Anywhere else
The work is delivered remotely across Australia and always has been. The towns above are simply the ones where getting in a car is an option, which is worth knowing before you ask for it.
ByteX
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Hello — how can we help? Ask about anything: what we do, what it costs, the systems we work with, or the job you want to stop doing by hand.
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